LIMITED LIABILITY COMPANY “CENTRAL REAL ESTATE AGENCY KIEV”, registered in accordance with the legislation of Ukraine, identification code 41687487, legal address: 04071, Kiev, st. Khoriva, house 45/24 (hereinafter referred to as “we” or “us”, or “our”, or LLC “CANK”) – we manage this Site.
DEFINITION OF TERMS
“Administration of the site of LLC CANK” (hereinafter referred to as the Site Administration) “- employees authorized to manage the site, acting on behalf of LLC CANK, who organize and (or) process personal data, and also determine the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.
“Personal data” – any information relating directly or indirectly to a specific or identifiable individual (subject of personal data).
“Processing of personal data” – any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
“Confidentiality of personal data” is a mandatory requirement for the Operator or other person who has gained access to personal data to prevent their dissemination without the consent of the subject of personal data or other legal grounds.
“User of the site of LLC CANK (hereinafter referred to as the User)” – a person who has access to the Site via the Internet and uses the Site of LLC CANK.
“Cookies” are a small piece of data sent by a web server and stored on a user’s computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding site.
“IP-address” is a unique network address of a node in a computer network built using the IP protocol.
This policy applies only to personal information that we collect about you from the Site or from third parties, namely, such as social media companies. This does not apply to information about your property that is provided to us by our partners.
We effectively strive to minimize the amount of personal data we collect by limiting it to only the information that we believe is necessary to provide a full experience of using this Site.
We collect and use your personal data only with your prior direct, voluntary and informed consent, provided at our request, which will be displayed on our Site.
As a rule, you only need to give your consent once. If we make changes to our Policy regarding personal data, we will definitely inform you about this and, perhaps, you will need to give your consent again.
WHAT PERSONAL USER DATA WE SAVE
Information that the User gives to us:we collect information that you provide to us when you use our Site. Also, we can simultaneously collect other information about the User, such as information about the type of property you are interested in, its value and location, etc. In addition, we may collect information that you provide to us when you request real estate notifications by email. We also collect information that you provide to us when you communicate with us by phone, email or otherwise.
Information that we collect about the User: this information differs from “information that the User provides to us” as it relates exclusively to the technical data we collect. For example, we may collect technical information that can potentially identify you, such as the Internet Protocol (IP) address that is used to connect the device (PC, tablet, mobile phone, etc.) to the Internet, your Internet connection, login data to the system, the type and version of the browser, the selected language in the browser, plugins in the browser, time zone settings, types and versions of browser plugins, operating system and platform, a / b testing and its versions. Also, we may collect information about your visit, including uniform resource locators (URLs) of the full route of visits to, through and from our Site (including date and time),
Information about the User that we receive from third parties: we may receive information about the User if you use our Site, or if you use other services we provide. In this case, after receiving such data, we will inform you that they can be distributed within LLC «CANK» and in accordance with the data collected on this Site. Also, we work closely with third parties (including social media platforms, search providers, analytics providers, business partners and advertising networks) and may receive information about you and from these named persons.
HOW WE USE PERSONAL USER DATA
We use the data and information received from the User by our Site and our services, namely:
- to provide the User with the services available on our Site and when the User agrees to such use, subsequently to transmit the User’s search queries and messages to our members, in particular real estate agents, real estate agents, commercial agents, landlords or real estate owners, for the purpose of assisting them in direct communication with the User and providing him with more personalized services. This may include communication with the User regarding other relevant real estate objects, adding the User to the contact database for further communication and offering the User additional services;
- to provide services and information to third parties and our members, which they can use to assess their level of effectiveness;
- to customize and enrich the user’s experience of using our Site;
We use the data and information about the User collected by monitoring this Site during its use by the User in order to:
- identify models that we can use in our marketing strategy and to help us develop, administer, maintain and improve our services, features and announcements;
- conducting reviews to help improve and optimize our Site;
- ensuring that the content of the Site is as effective as possible for the User and for his computer;
- managing our Site and its internal operations, including troubleshooting, data analysis, testing, research, statistics and surveys;
- as part of our efforts to keep our Site safe and secure.
We may combine this technical information with other information available about the User in order to assist us in processing your information as described in this Policy.
Usage for marketing and communication
We may use personal information about the User to provide you with marketing messages or to enable us, or third parties, to communicate with the User about third-party services. We will always pre-request your consent to this, and you can contact us at any time to unsubscribe from marketing and other communications. The user can always use the Site without marketing consent. For marketing and communication purposes, we can:
- provide you with direct marketing advertisements and communications by email, sms, post, telephone or our selected third parties;
- provide advice and recommendations to you and other Users of our Site on products or services that you or them may be interested in;
- communicate with you on third-party social media platforms and distribute your information there;
- provide your information to selected third parties who, in our opinion, may offer you products or services that may interest you, so that they can contact you about their products and services;
- track the effectiveness of our direct marketing communications and your responses to them.
WHO HAS ACCESS TO PERSONAL USER DATA
We retain access to all personal information that we have received and that was in our possession about the User, so we are responsible for the safety of this information, and it is subject to any terms or privacy policies that we have.
If we offer or provide services to a User, we will have to transfer information about the User to a third party to provide those services. By using this Site, the User agrees to provide us with your information to third parties authorized by us to provide such services. Also, we may allow third parties to provide services on our behalf, which may include processing (performed by our facilities) information about the User, for example, to complete partial addressing or expand the information that we store about the User. In any case, we will not transfer information about the User to anyone who is not subject to the obligation of proper confidentiality in our contract and we will not allow third parties to use information about the User for marketing purposes without his consent.
We will not disclose, sell or distribute information about the User to third parties without their permission, unless we are obliged to do so by law or in order to obtain professional advice. We will store User information for as long as it is reasonable and necessary, and no longer than permitted by law.
WHERE WE STORE PERSONAL USER DATA
Unfortunately, at present, the transmission of information via the Internet is not completely secure, due to the level of technology development. For our part, we do our best to protect the User’s personal data, but in turn, we cannot guarantee the security of the User’s personal data transferred to our Site and any transfer is carried out at the User’s own risk. Once we receive User information, we apply strict procedures and security features to try to prevent unauthorized access to it.
We adhere to the strictest security procedures to ensure that the User’s personal information is not damaged, destroyed or disclosed to third parties without the User’s permission and to prevent unauthorized access to it. The computers that store this information are housed in a secure facility with limited access, and we use secure firewalls and other measures to restrict electronic access to them.
Only employees who need access to User information to perform certain work have access to personally identifiable information, and we may require the User to go through our security checks before we disclose the information.
The User has all the rights granted in accordance with the current legislation of Ukraine in relation to personal data (including the right to refuse to provide personal data, the right to transfer personal data and other guaranteed rights).
COOKIES AND TRACKING
Like many other Sites, we use “cookies” to personalize your visit to our Site, make it easier to sign in, track your preferences and use our Site.
CHANGES TO THIS POLICY
Any changes that we may make to this Policy in the future will be posted on this page and, where appropriate and necessary, and sent to you by email or other means. Therefore, please check this page frequently to see any updates or changes to this Policy.